Last Updated: September 2026
Welcome to the Fix Masters Technical Services LLC website. By accessing or using this website, you agree to the following Terms & Conditions. If you do not agree with these terms, please do not use the website.
1. About Fix Masters
Fix Masters Technical Services LLC is a Dubai-based property maintenance and technical services company providing maintenance, repair, renovation and related technical services for residential and commercial properties.
2. Use of This Website
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.
You must not use this website to submit false, misleading, fraudulent or unlawful information or to attempt to gain unauthorized access to any part of the website or its systems.
3. Service Information
The information provided on this website is intended to give customers a general overview of our services. Service availability, scope, pricing, materials, timelines and other requirements may vary depending on the property, location, condition of the work area and nature of the requested service.
Specific service details and pricing may be confirmed after discussing the customer’s requirements and, where necessary, conducting an inspection or assessment.
4. Quotations and Pricing
Where a quotation is provided, it is based on the information available to us at the time of preparation and may be subject to inspection, site conditions, material requirements and the agreed scope of work.
Any additional work or materials outside the agreed scope may require separate approval or quotation.
5. Appointments and Access
Customers are responsible for providing reasonable access to the property at the agreed time and for informing us of any relevant access restrictions, building requirements, parking restrictions, security procedures or other conditions that may affect the service.
Appointment times may occasionally need to be adjusted due to traffic, emergency work, material availability, technical requirements or circumstances outside our reasonable control.
6. Scope of Work
We aim to perform agreed services in accordance with the confirmed scope of work. If conditions are discovered during the work that could not reasonably have been identified beforehand, the required work, materials or cost may need to be reviewed with the customer before additional work is carried out.
7. Customer Responsibilities
Customers are expected to provide accurate information about the property and the requested service and to inform Fix Masters of any known issues, hazards, previous repairs or conditions that may affect the work.
Customers should also secure or remove valuable, fragile or personal items from the immediate work area where reasonably necessary.
8. Third-Party Products and Materials
Where materials, parts, fixtures, equipment or products supplied by third parties are used, their availability, specifications and manufacturer warranties may be subject to the relevant supplier or manufacturer’s terms.
9. Service Warranty and Defects
Where a specific workmanship warranty or service warranty applies, its duration and conditions will be communicated to the customer as part of the relevant quotation, invoice or service agreement.
Warranty coverage may not apply to damage caused by misuse, unauthorized modifications, normal wear and tear, external causes, pre-existing conditions or work performed by third parties.
10. Payments
Payment terms, deposits, balances and other applicable charges will be communicated to the customer before or during the provision of the relevant service, as applicable.
Customers are responsible for making payments according to the agreed terms.
11. Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please contact us as soon as reasonably possible. Certain appointments, materials or specially arranged services may be subject to specific cancellation or rescheduling conditions communicated at the time of booking.
12. Emergency and Urgent Services
Where we provide urgent or emergency assistance, response times may vary depending on technician availability, location, traffic, access and the nature of the issue.
An urgent service request does not necessarily guarantee immediate attendance or completion of the work within a particular timeframe unless a specific timeframe has been expressly agreed.
13. Website Content
We make reasonable efforts to keep the information on this website accurate and up to date. However, service descriptions, images, prices, availability and other information may change without notice.
Website content should not be considered a substitute for a site inspection, professional assessment or specific quotation where one is required.
14. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, images, design elements and other materials, belongs to or is used by Fix Masters Technical Services LLC and may not be copied, reproduced, modified, distributed or used commercially without appropriate authorization.
15. Third-Party Links
This website may contain links to third-party websites or services. These links are provided for convenience and do not mean that Fix Masters endorses or accepts responsibility for the content, availability or practices of those third parties.
16. Limitation of Website Use
We do not guarantee that the website will always be available, uninterrupted, error-free or free from viruses or other harmful components. We may modify, suspend or discontinue parts of the website when necessary.
17. Limitation of Liability
Nothing in these Terms & Conditions is intended to exclude or limit any liability, right or obligation that cannot lawfully be excluded or limited under applicable law.
To the extent permitted by applicable law, Fix Masters Technical Services LLC shall not be responsible for losses arising solely from circumstances beyond our reasonable control.
18. Changes to These Terms
We may update these Terms & Conditions from time to time. Changes will be published on this page with a revised “Last Updated” date. Your continued use of the website after an update means that you acknowledge the updated terms.
19. Governing Law
These Terms & Conditions are intended to operate in accordance with the applicable laws and regulations of the United Arab Emirates and the Emirate of Dubai.
Nothing in these terms is intended to remove or restrict any rights or protections that apply to customers under applicable UAE law.
20. Contact Us
If you have any questions regarding these Terms & Conditions or our services, please contact Fix Masters Technical Services LLC through the contact details provided on our website.
Fix Masters Technical Services LLC
Dubai, United Arab Emirates